Careers

Property Manager

Devon is currently seeking a full-time Property Manager for the Victoria, BC office. The person in this role will lead the day-to-day property management functions for a specific portfolio of multi-family assets, and is responsible for all aspects of management pertaining to this portfolio.

The perfect candidate for this position is motivated, determined, professional, and ambitious, eager to learn and grow within the property management industry. The successful candidate remains calm and patient in all situations, and communicates in a clear and professional manner at all times. This position has a complete understanding of Devon’s property management strategy and performance targets, working in conjunction with the Vice President of Residential Properties to realize these objectives. 

Responsibilities

• Report directly to the Vice President of Residential Properties
• Oversee day-to-day management of a specific portfolio of multi-family assets
• Interact and effectively communicate directly with Vice President of Residential Properties and Devon Partners on financial performance, property operations, capital project execution, staffing and tenant relations
• Supervise and develop staff while providing clear and concise direction to meet Devon’s property management strategy and objectives
• Ensure excellent client relations by providing excellent management service through knowledge, practice and personal contact
• Responsible for building revenues and expenses including preparing and operating within an approved budget: analyze monthly financial statements and prepare monthly management reports
• Recommend rental policy for residential suites, guest suites, laundry facilities and other ancillary revenue initiatives
• Conduct monthly market residential surveys and have a thorough understanding of competition and current market conditions
• Oversee accounts receivable to ensure they are maintained at an acceptable level including recommending eviction proceedings to ensure proper collection.
• Supervise processing of residential applications including completion of background and credit checks and lease renewals
• Make recommendations and oversee execution of capital projects including building improvements and leasehold improvements; ensures preventative maintenance program for plant and equipment is completed; obtains prices, secures and monitors maintenance/service contracts to ensure cost effective operations
• Ensure efficient operation, maintenance and repair of the property including compliance with government regulations and achievement of maintenance/life safety standards
• Complete consistent and regular property inspections to ensure high standard of operation and appearance at all times
• Other duties as required and assigned

Qualifications

Technical & Functional Skills

• Strong understanding of the property management business
• Ability to gain a strong command of new systems (e.g., property management software and similar systems)
• Excellent customer service skills
• Comfort dealing with potential conflict situations
• Expert in multi-tasking, organizing and prioritizing
• Detail-oriented with the ability to work independently and prioritize workload
• Demonstrate a high level of integrity and professionalism
• Energetic, responsive team player with the interest to take initiative and work in a fast-paced environment
• Willingness to learn new technologies as the job requires

Education and Experience

• 3 – 5 years’ experience in residential property management, hospitality, seniors housing, real estate sales or marketing
• High School diploma supplemented with post-secondary degree or courses in relevant field(s)
• Property Management License (or ability to become licensed) and understanding of all applicable laws, legislation and rights concerning resident-landlord relations
• Advanced skills in Excel, Word, Outlook and proficiency with property management systems
• Must have a valid driver’s license and access to a vehicle at all times during employment

For more information and to apply for this job, please email:

careers@devonproperties.com

We thank all applicants; however, only those selected for further consideration will be contacted. All successful candidates will be subject to background checks.

Resident Building Manager

Devon is currently seeking a full-time Resident Building Manager to join our team of dedicated building managers in the field.

Reporting to the Property Manager, the Resident Building Manager is responsible for managing all aspects of the tenant experience including showings, rentals, administration, move in/out, suite inspections, repairs and maintenance, and tenant relations.

The Devon Homes Resident Building Manager is a service-oriented, self-starter with strong maintenance and repair skills, problem-solving skills, as well as a collaborative team-player who is able to build professional relationships within the organization and with our tenants. Duties include, but are not limited to, the following responsibilities.

Responsibilities

• Manage the tenant experience end-to-end for the assigned building(s) including overall building maintenance, repair, showings, move-in/outs’, inspections, tenant relations, and administration/ all relevant tenant paperwork
• Enforce and ensure adherence to the BC Residential Tenancy Act
• Prepare vacant suites for new tenants by completing necessary repairs, upgrades and/or cleaning
• Promote tenant satisfaction through the timely resolution of complaints, ongoing communication, and by maintaining the property in a clean, safe, and orderly state of repair
• Ensure that the appearance and physical aspects of the building(s) meet Devon standards and owner established standards through performing general repairs, cleaning and maintaining all common areas, maintaining grounds, and performing routine site and safety inspections, and communicating concerns and requests to the Property Manager
• Coordinate work activities and services from vendors and other contractors as needed by researching and identifying needs, supervising contractors, and ensuring open communication between contractors, owners, and project team members
• Attend to the collection and safe deposit of all rent monies and other receivables from the tenants
• Complete various administrative tasks and performs other duties as assigned or as necessary

Qualifications

Technical & Functional Skills

• Experience in building management/maintenance, hospitality, or seniors housing is an asset
• Solid general maintenance and repair capabilities
• Clean and professional appearance, presentable to the public at all time
• Knowledge of mechanical, electrical, plumbing and HVAC an asset
• Excellent customer service skills with the ability to listen to others, collaborate and resolve conflict
• Detail-oriented with ability to work independently and prioritize workload
• Demonstrate a high level of integrity and professionalism
• Energetic, responsive team player with the ability to take initiative and work in a fast-paced environment
• Must have a valid driver’s license and access to a vehicle at all times during employment
• Completion of a criminal record check satisfactory to the employer
• Ability to work flexible hours

For more information and to apply for this job, please email:

careers@devonproperties.com

We thank all applicants; however, only those selected for further consideration will be contacted. All successful candidates will be subject to background checks.

Building Manager

Devon is currently seeking a full-time Resident Building Manager to join our team of dedicated building managers in the field.

The Resident Building Manager will report to the Property Manager for their specific assigned building(s) and will take on a diverse set of responsibilities. The ideal candidate will have strong communication skills, administrative experience, a solid technical skill set and general maintenance experience.

This position will fulfill all responsibilities and activities in close cooperation with Property Managers, Property Accountants, Property Administrators, and contractors and service providers. Duties include, but are not limited to, the following responsibilities.

Responsibilities

• Report directly to the Devon Property Manager
• Enforce the provisions of the Residential Tenancy Act
• Manage the rental process for tenants, including all required paperwork for the rental suites
• Manage move-in and move-out reports for each tenant using the Condition Inspection Report
• Manage all building maintenance requirements to the highest standards. This includes cleaning all common areas, supervising contractors, logging work performed, and conducting minor repairs as necessary
• Undertake building inspections and make recommendations for preventative maintenance; notifying management concerning need for major repairs
• Attend to the collection and safe deposit of all rent monies and other receivables from the tenants
• Prepare vacant suites for new tenants by completing necessary repairs, upgrades and/or cleaning
• Provide superior quality customer service dealing effectively and fairly with tenant requests and concerns in a timely fashion, involving the Property Manager when necessary

Qualifications

Technical & Functional Skills

• Excellent customer service skills
• Comfort dealing with potential conflict situations
• Expert in multi-tasking, organizing and prioritizing
• Detail-oriented with ability to work independently and prioritize workload
• Demonstrate a high level of integrity and professionalism
• Energetic, responsive team player with the interest to take initiative and work in a fast-paced environment
• Willingness to learn new technologies as the job requires
• Education and Experience
• Completion of High School, GED or applicable life experience to the position
• Possess a valid Canadian driver’s license and a vehicle

For more information and to apply for this job, please email:

careers@devonproperties.com

We thank all applicants; however, only those selected for further consideration will be contacted. All successful candidates will be subject to background checks.

Senior Property Accountant 

Reporting to the Accounting Manager, the Senior Property Accountant is responsible for leading and supporting the full accounting cycle for Devon’s growing portfolio of residential real estate properties. The Senior Property Accountant supervises the Accounts Payable team, and ensures they meet all deadlines and goals.

The Senior Property Accountant is a detail-oriented, self-starter with strong communication, analytical and problem-solving skills, as well as a collaborative team-player who is able to build business relationships within the organization and with our clients.

This position fulfills all responsibilities and activities in close cooperation with Property Accountants, Accounting Managers, Property Administrators and Property Managers.  Duties include, but are not limited to, the following responsibilities.

Responsibilities

• Prepare monthly reporting packages for management review including: Balance Sheet, Income Statement, Variance Analysis and Account Reconciliations
• Record routine journal entries at month-end including: Accruals, Mortgages, Prepaids, etc.
• Review journal entries at month-end for accuracy and trends
• Take ownership of all of Accounts Payable processes including supervision and training of junior accountants and clerks
• Assist in sorting, data entry, coding and scanning invoices to ensure accurate posting in the general ledger
• Coordinate and work with accounting team to ensure deadlines are met
• Prepare and maintain necessary continuity schedules
• Correspond with vendors and respond to client and vendor inquiries
• Assist with audit requests
• Identify and analyze problems and recommend appropriate actions
• Maintain an understanding of property specific processes and maintenance of pertinent information relating to specific properties or processes and bring forward recommendations for process improvements and system enhancements
• Assist Property Managers with financial accounting inquiries and research

Qualifications

Technical & Functional Skills

• Strong analytical and problem-solving skills
• Attention to detail, time-management, prioritizing, and multi-tasking skills
• Ability to be flexible and self-motivated and to take initiative
• Ability to work independently and in a team environment
• Ability to communicate clearly both verbally and in writing required, with an ability to explain financial concepts to non-financial managers
• Ability to work under pressure, with time constraints even as priorities change and urgencies intervene

Education and Experience

• 5+ Years of recent professional full-cycle accounting experience required, preferably in real estate, legal, and/or accounting industries. Proven experience in variance analysis, budgeting, etc. is required
• Supervisory experience
• Property Management with Spectra/Yardi would be an asset
• College diploma or University degree preferable in business or financial management
• A professional accounting designation (e.g., CPA) or working towards an accounting designation would be considered an asset
• Comprehensive working knowledge of all aspects of accounts payable, receivables and bank reconciliations and accounting to Financial Statements is required

For more information and to apply for this job, please email:

careers@devonproperties.com

We thank all applicants; however, only those selected for further consideration will be contacted. All successful candidates will be subject to background checks.

Devon Homes Property Manager

Reporting to the VP of Residential Properties, the Devon Homes Property Manager is responsible for implementing the property management strategy and achieving performance targets related to an assigned portfolio of single-unit investment properties (e.g., single-family homes, townhomes and condominiums). Responsibilities include managing leasing of vacant units, property operations, tenant relations, capital project execution and investment performance.

The Devon Homes Property Manager is a detail-oriented, self-starter with strong communication, analytical and problem-solving skills, as well as a collaborative team-player who is able to build business relationships within the organization and with our clients. This position fulfills all responsibilities and activities in close cooperation with Property Accountants and Property Administrators. Duties include, but are not limited to, the following responsibilities.

Responsibilities

• Oversee day-to-day management of an assigned portfolio of single-unit investment properties (e.g., single-family homes, townhomes and condominiums), ensuring properties meet the established operational, financial, and business performance goals by inspecting properties, reviewing financial, market, and operational reports, and developing and implementing appropriate action plans to achieve results.
• Manage the rental process end-to-end including advertising, showings, applications, move-in/outs’, suite inspections, tenant communications, and property onboarding.
• Oversee the processing of residential applications including completion of background and credit checks and lease renewals.
• Enforce and ensure adherence to the BC Residential Tenancy Act, Real Estate Services Act, Condominium Act, and the Strata Property Act.
• Manage the financial performance of each property including property revenues and expenses, accounts receivable, analysis of monthly financial statements, and preparation of monthly management reports.
• Develop annual budget(s) for assigned properties and oversee attainment of budgeted goals by analyzing and evaluating financial statements, analyzing monthly statements against approved budget, and working with finance and others to address and resolve gaps in financial performance.
• Promote client satisfaction through timely reporting and on-going communication about the performance of the properties, and responds quickly and with urgency to client/owner concerns, questions, issues, and requests.
• Monitor and recommend new or amended rental policies in a pro-active and fiscally responsible manner to meet the needs of tenants and to resolve owner concerns.
• Review, analyze, and interpret market data to identify emerging trends that may impact the performance of the portfolio, and work with others to develop and implement market plans that drive occupancy and revenue growth.
• Ensure that the appearance and physical aspects of the properties meet Devon standards and owner established standards through routine site and safety inspections, and communicate concerns and requests for capital as needed to provide for the physical upkeep of each property in the portfolio.
• Coordinate work activities and services from vendors and other contractors as needed by researching and identifying needs, negotiating contracts, monitoring progress, processing invoices, and ensuring open communication between contractors, owners, and project team members.
• Complete various human resources, financial, administrative, and other reports and analysis, and performs other duties as assigned or as necessary.

Qualifications

• Experience in residential property management, hospitality, seniors housing, real estate sales or marketing preferred, but not required
• High School diploma supplemented with post-secondary degree, diploma, or courses in relevant field(s)
• Property Management License (or ability to become licensed) and understanding of all applicable laws, legislation and rights concerning resident-landlord relations
• Ability to understand all contracts/agreements entered into on behalf of the Company
• Advanced skills in Microsoft Excel, Word and Outlook, and the ability to gain proficiency with property management software
• Ability to listen to others, collaborate and resolve conflict
• Detail-oriented with ability to work independently and prioritize workload
• Demonstrate a high level of integrity and professionalism
• Energetic, responsive team player with the ability to take initiative and work in a fast-paced environment
• Must have a valid driver’s license and access to a vehicle at all times during employment

For more information and to apply for this job, please email:

careers@devonproperties.com

We thank all applicants; however, only those selected for further consideration will be contacted. All successful candidates will be subject to background checks.

Relief Building Manager / Maintenance Associate

Devon is currently seeking a part-time (2 days/week) Relief Building Manager / Maintenance Associate to join our dedicated team of professionals covering Missions Flats, one of Kelowna’s newest rental communities.  You will be responsible for managing all aspects of the tenant experience in the absence of the Building Manager, including but not limited to:

Responsibilities

• Cover the Resident Managers days off (2 days per week) and provide holiday and vacation coverage as needed
• Enforce the provisions of the Residential Tenancy Act
• Manage all building maintenance requirements to the highest standards. This includes cleaning all common areas, supervising contractors, logging work performed, and conducting minor repairs as necessary
• Prepare vacant suites for new residents by completing necessary repairs, upgrades and/or cleaning
• Provide superior customer service, dealing effectively and fairly with resident requests and concerns in a timely fashion, involving the Property Manager when necessary

Qualifications

• Experience in building management/maintenance, hospitality, or seniors housing is an asset
• Solid general maintenance and repair capabilities
• Clean and professional appearance, presentable to the public at all times
• Excellent customer service skills with the ability to listen to others, collaborate and resolve conflict
• Detail oriented with ability to work independently and prioritize workload
• Demonstrate a high level of integrity and professionalism
• Energetic, responsive team player with the ability to take initiative and work in a fast-paced environment
• Must have a valid driver’s license and access to a vehicle at all times during employment
• Completion of a criminal record check satisfactory to the employer
• Ability to work flexible hours

For more information and to apply for this job, please email:

careers@devonproperties.com

We thank all applicants; however, only those selected for further consideration will be contacted. All successful candidates will be subject to background checks.

Commercial Property Manager

Reporting to Devon’s Managing Partners, the Commercial Property Manager is responsible for the development and implementation of the organization’s strategic plan for the commercial property division. Responsibilities include overseeing the day-to-day management of commercial properties and the leasing process, monitoring financial performance including budgeting and reporting, capital project management, and navigating complex landlord-tenant relations.

The Commercial Property Manager has a strong business acumen with the ability to manage the financial aspects of the role as well as a firm understanding of building systems operations. The ideal candidate is a collaborative team-player who is able to build business relationships with clients and tenants. This position fulfills all responsibilities and activities in close cooperation with the Leasing Department and Property Accountants.

Responsibilities

• Develop and implement the approved strategic plan for the commercial property division.
• Establish short and long-term goals and objectives for commercial assets in alignment with the client/organization’s vision and direction.
• Oversight of 42+ mixed commercial use buildings of 450,000 SF and growing.
• Oversee day-to-day management of the commercial properties division, ensuring properties meet the established operational, financial, and business performance goals by inspecting properties, reviewing financial performance, market, and operational reports, and developing and implementing appropriate action plans to achieve results.
• Act as the primary contact with property owners to ensure that objectives are being met. Prepare and deliver timely, accurate and comprehensive reports.
• Develop and control annual budgets for operating and capital expenses. Forecast management plans and prepare monthly performance reports, explaining variances.
• Oversee capital projects and prepare and monitor capital budget, execute operating plans to ensure the budgets and financial goals are met.
• Coordinate contracts and activities of third-party vendors, such as maintenance, landscaping and janitorial services. Ensure vendors are fully qualified and in compliance with requirements.
• Coordinate and supervise construction projects as required.
• Develop strong relations with tenants, contractors, vendors and all other related professionals.
• Negotiate with tenants and prepare renewal/lease extension documents and handle all lease renewal negotiations.
• When necessary, prepare correspondence with tenants regarding collections. Send and coordinate default notices to tenants and complete paperwork to initiate legal process. Participate in legal action when required.
• Coordinate with the Accounting Department to ensure accuracy of monthly statements, review tenant accounts and monitor the collection process, actively engage in resolving collection issues and disputes.
• Approve and ensure accuracy of all Accounts Payable invoices related to operations, building maintenance, and capital expenditures in accordance with the established budget.
• Establish programs for the care and maintenance of all buildings and equipment to ensure buildings are maintained at the highest level.
• Collaborate with the with Leasing Department regarding all aspects of leasing.
• Identify and control the physical safety and liability concerns at assigned properties.

Qualifications

• Post-Secondary education with a degree or diploma preferred.
• Minimum 5 years experience working as a licensed property manager, managing retail, office, and industrial spaces of sizes ranging between 5,000 – 150,000 sf.
• Experience in commercial property management, financial analysis and reporting, preparation of budgets, lease interpretation, building operations and maintaining strong internal controls.
• Knowledge of all governing legislation such as; WorkSafe BC, Building code, Fire Code and Occupational Health and Safety.
• Experience in complex commercial real estate dispute resolution and problem-solving and navigating complex landlord and tenant relationships.
• Knowledge of commercial leasing and commercial recovery procedures.
• Experience and understanding of commercial leasing and sales.
• Knowledge of building systems operation and building maintenance including construction and the ability to review building specifications and drawings, oversee landlord and tenant work in accordance with the lease documentation.
• Proficient in Microsoft Word, Excel and property management software.
• Must be able to maintain flexibility in schedule in order to meet operational needs. This may require occasionally working outside of regularly scheduled hours.
• Must have a valid driver’s license and access to a vehicle at all times during employment.

For more information and to apply for this job, please email:

careers@devonproperties.com

We thank all applicants; however, only those selected for further consideration will be contacted. All successful candidates will be subject to background checks.