Careers

Resident Building Manager

Devon is currently seeking a full-time Resident Building Manager to join our team of dedicated building managers in the field.

Reporting to the Property Manager, the Resident Building Manager is responsible for managing all aspects of the tenant experience including showings, rentals, administration, move in/out, suite inspections, repairs and maintenance, and tenant relations.

The Devon Homes Resident Building Manager is a service-oriented, self-starter with strong maintenance and repair skills, problem-solving skills, as well as a collaborative team-player who is able to build professional relationships within the organization and with our tenants. Duties include, but are not limited to, the following responsibilities.

Responsibilities

• Manage the tenant experience end-to-end for the assigned building(s) including overall building maintenance, repair, showings, move-in/outs’, inspections, tenant relations, and administration/ all relevant tenant paperwork
• Enforce and ensure adherence to the BC Residential Tenancy Act
• Prepare vacant suites for new tenants by completing necessary repairs, upgrades and/or cleaning
• Promote tenant satisfaction through the timely resolution of complaints, ongoing communication, and by maintaining the property in a clean, safe, and orderly state of repair
• Ensure that the appearance and physical aspects of the building(s) meet Devon standards and owner established standards through performing general repairs, cleaning and maintaining all common areas, maintaining grounds, and performing routine site and safety inspections, and communicating concerns and requests to the Property Manager
• Coordinate work activities and services from vendors and other contractors as needed by researching and identifying needs, supervising contractors, and ensuring open communication between contractors, owners, and project team members
• Attend to the collection and safe deposit of all rent monies and other receivables from the tenants
• Complete various administrative tasks and performs other duties as assigned or as necessary

Qualifications

Technical & Functional Skills

• Experience in building management/maintenance, hospitality, or seniors housing is an asset
• Solid general maintenance and repair capabilities
• Clean and professional appearance, presentable to the public at all time
• Knowledge of mechanical, electrical, plumbing and HVAC an asset
• Excellent customer service skills with the ability to listen to others, collaborate and resolve conflict
• Detail-oriented with ability to work independently and prioritize workload
• Demonstrate a high level of integrity and professionalism
• Energetic, responsive team player with the ability to take initiative and work in a fast-paced environment
• Must have a valid driver’s license and access to a vehicle at all times during employment
• Completion of a criminal record check satisfactory to the employer
• Ability to work flexible hours

For more information and to apply for this job, please email:

careers@devonproperties.com

We thank all applicants; however, only those selected for further consideration will be contacted. All successful candidates will be subject to background checks.

Property Manager

Devon Properties Ltd. is growing, and we are searching for an experienced Property Manager to join Devon Properties Ltd., an established and growing company with a well-earned reputation as a premier property management and real estate services firm.

The Property Manager will support and execute Devon’s strategies related to property management operations by utilizing proven leadership abilities to lead team members, and by implementing the policies, procedures, and practices that enable each property in the portfolio to meet and exceed budgeted financial goals and to achieve the high operational performance objectives that Devon Properties is known for.

Your experience and knowledge in property management, backed by your financial analysis, reporting, and budgeting experience, along with your strong customer service focus, will all ensure you thrive in this exciting role.

Why join Devon Properties?

• Devon offers competitive wages and benefits, including extended health and dental.
• You would be joining a company that knows that being best-in-class means empowering their people to be the very best they can be – so you will be empowered to make an impact that matters for your residents, colleagues and the community, and within your own career. Your input will be valued!
• They have a highly valued team-oriented culture that attracts energetic, driven people.
• You will be joining a collaborative environment where comradery across departments is encouraged and everyone steps in to assist when needed.

Responsibilities:

• Manage the financial performance of each property including property revenues and expenses, accounts receivable, analysis of monthly financial statements, and preparation of monthly management reports.
• Develop the annual budget(s) for the properties comprising the assigned portfolio, and oversee attainment of budgeted goals by working with Accounting, client/owner, and others to address and resolve gaps in financial performance.
• Ensure that the portfolio and individual communities meet the established operational, financial, and business performance goals by inspecting properties, reviewing financial, market, and operational reports, and developing and implementing appropriate action plans to achieve results.
• Monitor and recommend new or amended rental policies in a pro-active and fiscally responsible manner to meet the needs of tenants and to resolve owner concerns.
• Provide leadership to a team of building staff by managing their performance in accordance with Company policies, values, and business practices.
• Work with owners and the VP Property Management regarding building capital expenditures and establishing long term capital improvement programs for the portfolio.
• Promote owner satisfaction through timely reporting and on-going communication about the performance of the properties, and respond quickly and with urgency to client/owner concerns, questions, issues, and requests.
• Review, analyze, and interpret market data to identify emerging trends that may impact the performance of the portfolio, and work to develop and implement market plans that drive occupancy and revenue growth.
• Ensure that the appearance and physical aspects of the properties meet the Company’s and owner’s established standards through routine site and safety inspections, and communicate concerns and requests for capital as needed to provide for the physical upkeep of each property in the portfolio.
• Ensure strong customer service to residents, while still minimizing delinquency.
• Manage rent, vacancy and rental incentives, providing the team with direction and follow up.
• Develop and implement marketing plans to maximize rental income.
• Complete various human resources, financial, administrative, and other reports and analysis, and perform other duties as assigned or as necessary.

Our Ideal Property Manager:

• 3-5 Years of experience working as a Licensed Property Manager, ideally in a residential or building management role, is required.
• Experience in financial analysis and reporting, preparation of budgets, lease interpretation, building operations and maintaining strong internal controls is required.
• Knowledge of all governing legislation such as the BC Residential Tenancy Act is required.
• Experience with and knowledge of property contracts/agreements is required.
• Proficient in Microsoft Word, Excel, and property management software (preferably Spectra or RealPage).
• Ability to navigate complex landlord and tenant relationships.
• A self-starter who is able to work independently, and takes pride in the delivery of quality services.
• Flexibility in schedule is required in order to meet operational needs. This may require occasionally working outside of regularly scheduled hours.
• A valid driver’s license and access to a vehicle at all times during employment is a requirement of the role.

For more information and to apply for this job, please email:

careers@devonproperties.com

We thank all applicants; however, only those selected for further consideration will be contacted. All successful candidates will be subject to background checks.

Devon Properties, has an exciting opportunity for a motivated, detail oriented, and customer service focused Commercial Property Maintenance Technician who would love to enter the growing property operations sector in Victoria, BC.  You would be joining a dedicated team of property operations professionals who are responsible for ensuring commercial properties are well maintained and tenants are satisfied.

If you would describe yourself as someone who pays attention to the small details (you would notice and deal with that banana peel on the ground), takes pride in your work (you would not be happy with a burned out light bulb and would prioritize replacing it), and you bring solid communication skills with a proven customer service  focus (you would listen to tenants and work hard to ensure their requirements are exceeded), this may be your opportunity to join the Devon team and gain valuable property operations experience and advancement opportunities in their established and growing company.

Our ideal Commercial Property Technician:

• Has a very strong desire to learn, grow, exceed expectations, and thrive in property operations.
• Brings a high level of integrity, and professionalism in all interactions with tenants, contractors, owners, and the Devon team.

• Has excellent customer service skills with the ability to listen to others, collaborate and resolve conflict.
• Is an energetic and responsive team player with the ability to take initiative and work in a fast-paced environment.
• Has a clean and professional appearance, and is presentable to the public at all times.
• Is detail oriented with the ability to work independently and prioritize workloads.

• While experience in building maintenance and/or trades would be highly beneficial, the ability and willingness to learn these skills will be considered.
• Knowledge of mechanical, electrical, plumbing and HVAC would be an asset but are not a requirement.
• A valid driver’s license and access to a vehicle at all times during employment is a requirement (a $450/month vehicle allowance is provided)
• Completion of a criminal record check satisfactory to the employer is required.
• While this role is predominately a day time Monday to Friday role, the ability to work flexible hours is required.

Why would you want to join the Devon Properties team?

• Devon offers a competitive salary and a comprehensive benefits plan. Remuneration for the Commercial Operations Technician is based on experience and is in the range of $22-25 per hour.
• Devon is committed to providing a collaborative work environment that encourages teamwork and empowers individuals.
• Uniforms and a business mobile phone are provided.
• A $450/month vehicle allowance is provided.
• You are looking for a career, not a job.

Devon Properties Ltd. (“Devon”) is a leading real estate services and property management company in BC, with a diversified portfolio of multi-family, commercial, and single-family clients. This position requires a thorough understanding of Devon’s customer service and building maintenance standards and will work closely with building owners and Devon leadership to achieve these standards.

Your day as a Commercial Property Technician may include:

• Assisting with management all building maintenance requirements to the highest standards. This will include conducting daily inspections of building(s) and exterior grounds, and identifying and making recommendations for repairs and property improvements in consultation with owners and management.
• Ensuring timely response and resolution of all tenant requests.
• While most cleaning and custodial work is carried out afterhours by contractors, some preventative maintenance duties, general maintenance, and common area cleaning and upkeep, will be required during regular office hours. This may include exterior inspections, cleaning/removing litter, bio-hazards removal, etc. during regular business hours.
• On site contact for contractors required to complete repairs and maintenance including but not limited to HVAC systems, electrical, mechanical, and plumbing. Ensure all contracted work is completed safely and to required specifications.
• Adhere to all Health and Safety policies and procedures while performing job duties.

During COVID19 safety is our priority:

As an essential service Devon continues to provide property management services to clients and tenants. We take all safety precautions necessary to ensure a safe environment for staff and tenants by being responsible in the practice of physical distancing, hand washing and safety protocols.

For more information and to apply for this job, please email:

careers@devonproperties.com

We thank all applicants; however, only those selected for further consideration will be contacted. All successful candidates will be subject to background checks.