A Guide to Renting with Devon Properties
We are dedicated to helping renters navigate cities and neighbourhoods to find communities and apartments you love. We want to increase your chances at securing the rental you want and we are here for you, every step of the way. Follow these simple steps to make applying for your new apartment that much smoother.
Your Renting Questions–Answered
Does a credit check run by Devon Properties affect my credit score?
As part of our resident screening process, Devon may request a credit check. Whenever a business or individual pulls your credit report, an inquiry appears on your credit history. This inquiry shows who pulled the report and when it was pulled. At Devon Properties, our practice is to perform a “soft inquiry” when conducting your credit screening. A soft inquiry has no impact on your credit rating. Thus, you can incur as many soft inquiries as necessary without hurting your credit score.
What is a Letter of Guarantee?
A Letter of Guarantee is an agreement where a third party (often a parent or family member) agrees to support a rental application by covering any unpaid rent or damages if the resident is unable to pay.
This is sometimes requested when an applicant doesn’t fully meet Devon Properties’ screening requirements, for example, if you’re new to renting, have limited credit history, or are still building your financial profile. It’s simply one way we can help qualified residents move forward.
How long is my tenancy agreement (lease) for?
Devon’s residents enter into a one-year tenancy agreement. Special offers may include 13- or 14-month leases (see lease terms on the property listing’s page). After the initial term, your lease automatically continues on a month-to-month basis, providing flexibility while maintaining the security of your home.
Do I need tenant insurance?
As a Devon Properties tenant, it is mandatory to maintain a tenant insurance policy. This policy requirement secures and protects what’s most important to you and your family. You can rest assured knowing you will be protected. Devon has partnered with APOLLO Insurance to provide preferential pricing for tenant insurance. For more information, please contact APOLLO Insurance:
Website: https://apollocover.com/lp/devon Learn more here.
Do you have any furnished units?
Devon does not provide furnished rental units. However, select apartment buildings have furnished guest suites available for short-term rental by residents of these buildings or their guests.
Is parking included in the monthly rent fee? What if I have two vehicles?
Parking is not typically included in monthly rent, and parking fees vary by building. Each rental unit is usually assigned one parking stall. If a resident has the need for additional parking spots, the building manager can work with you to explore the options at your building.
What is your pet policy? Are pets allowed?
Each Devon apartment building is unique and the pet policy varies from building to building. That said, for those Devon buildings that do allow pets, an associated pet deposit is required at the time of application or at the time of acquiring a pet.
What should I do if I encounter a scheduling issue?
If you cannot find a viewing time in our online calendar that works for your schedule, please reach out to the Leasing Specialist or Building Manager of the property you are interested in viewing, and our team will do our best to accommodate your schedule and find a time that works for all parties.
In the rare instance of cancelled or uncoordinated appointments, we encourage you to contact the Leasing Specialist or Building Manager, so we can confirm what happened, reschedule promptly, and ensure you receive the support you need.We appreciate your patience, and we’re dedicated to making the experience of renting better for everyone.